Cancellation | Returns and Refund Policy

Returns and Refund Policy

At Veen Store, customer satisfaction is at the core of our values. We strive to ensure that every purchase meets your expectations.

In the unfortunate event that you receive a damaged or unsatisfactory product, we offer a hassle-free refund within one day of the product’s return, provided solid proof such as an unboxing video is furnished.

While we take responsibility for the product, please note that the customer is accountable for covering the delivery charges associated with the return process. Your trust is invaluable to us, and we are committed to promptly and fairly resolving any issues you may encounter with our products.

Please Contact Us for Returns and Refunds. Please be aware that we are unable to offer a refund or process returns that do not adhere to our Returns and Refund Policy.

Cancellation

Should you wish to cancel your order, kindly contact us. Your order will be promptly canceled and refunded immediately.

Refund Processing Timeline

Your refund will be processed immediately once we receive our product. It sometimes takes 3 days. We understand the importance of timely resolutions and appreciate your patience as we diligently work to ensure that your refund is processed accurately and efficiently.

Attention! The user has to bear the shipping costs. 

Rest assured, our team is dedicated to providing you with a seamless experience, and we are committed to expediting the refund process. Thank you for your understanding.

Should you have any further inquiries, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority.